How do I change/cancel my recurring donation?
If you're a recurring supporter, click on the avatar in the right-hand corner of the screen. Go to 'Profile'. Click on the ‘Donations’ tab on your profile page. You can manage your recurring donation here. If you would like to change or cancel your ongoing donation via PayPal, simply log in to your PayPal account.
I would like to donate to Aeon. Are there any benefits?
Our Aeon Media donations programme offers two options – one-time donations or recurring donations. Rather than offering dedicated benefits to donors, we decided it was kinder to offer full functionality to all readers of Aeon or Psyche who have a user account. These include the ability to comment on articles and save articles for later. Log in to your account here. If you are unable to use these functions when signed in, please contact email@example.com so we can complete the process.
What does it mean to be a Patron?
Patrons are individuals who generously support Aeon Media Group with donations above $500 (US).
We also welcome employer-matched donations and grants through donor-advised funds and have many donors who choose to give this way.
We look forward to hearing from you. If you would like to ask about these options, please contact
Are donations tax deductible?
(EIN 81-3741044), a non-profit organisation exempt from federal income tax in the US under Internal Revenue Service Code Section 501(c)(3), which is eligible to receive tax-deductible donations.Gifts made by US and Australian taxpayers are tax deductible. US taxpayers may claim a tax deduction by giving to Aeon America Inc. Australian taxpayers may claim a tax deduction by giving to the Aeon Media Group Ltd (ABN 80 612 076 614) – Gift Fund which is listed on the Australian Government’s Register of Cultural Organisations, and endorsed as a deductible gift recipient, under Subdivision 30-BA of the
Income Tax Assessment Act 1997
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I intended to make a one-time donation but have been charged twice. Why?
We have two donation pathways available. You can make a one-time donation or become a recurring supporter by providing either monthly or annual ongoing support. If you would like to cancel an ongoing donation please see question 3 (below).
How do I update my credit card?
Click on the avatar in the right-hand corner. Go to 'Profile'. Select 'Donations'. Select 'Update credit card'. In order to update your credit card for a recurring donation, simply sign in here: https://aeon.co/sign-in
Once this is updated, your recurring support should continue as usual.
How do I subscribe to your newsletter?
The newsletter sign-up is located at the top and bottom of every page: https://aeon.co/
I am having difficulty signing up for the newsletter.
Please ensure your computer and browser are up to date. This is particularly important for Mozilla Firefox users.
If you are still not able to sign up to the newsletter, contact firstname.lastname@example.org. If you can, please include in your email details of your computer, browser and browser version, and where on-site (or off-site, eg social media) you tried to sign up. Let us know if you have previously subscribed and unsubscribed from the newsletter.
Please note that if you are an Aeon Weekly subscriber, you will receive your newsletters on Fridays.
I’ve subscribed to your newsletter but it is not appearing in my inbox.
It may be that the emails are ending up in your promotions or spam folders. We’d suggest adding email@example.com to your contacts.
Please ensure that you have confirmed your email address via the link in the confirmation email sent to you when you signed up.
If the newsletter is still not coming through, please contact firstname.lastname@example.org. In the email, please provide your full name, the email address you subscribed with, and whether you subscribed to our daily or weekly newsletters, or both.
How do I change my preferences to the daily or weekly newsletter?
You can update your preferences any time by clicking 'update preferences' at the footer of each newsletter.
How do I unsubscribe from your newsletter?
To unsubscribe, simply click on the 'unsubscribe' link at the footer of the newsletter.
I would like to change the email address I use to log into Aeon and Psyche.
Log in using your existing email address. Click on the avatar with your initials in the right-hand corner. Go to 'Profile'. Here, you can update your email address.
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I’m experiencing problems viewing or using functions on the website.
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How do I pitch to Aeon?
Aeon is no longer accepting unsolicited pitches. You can find more information on submissions here: https://aeon.co/contact.
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